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professional feedback systems
Guy Arnold

Professional Feedback Systems

Professional feedback systems In our last blog, we discussed that in this digital era, customers can leave their feedback anywhere, at any time. This transformation

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the feedback economy
Guy Arnold

The Feedback Economy

In this digital era, customers can leave their feedback anywhere, at any time. This transformation has formed what is called The Feedback Economy, an economy

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what are you really selling?
Guy Arnold

What Are You Really Selling?

Some people think they’re not in the ‘sales department’. Of course they are. They’re selling connection, communication or forward motion. They’re selling ways of thinking,

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slow down to sell more
Guy Arnold

Slow Down To Sell More

In today’s frantic marketplace it’s easy to miss the true winners.  So many organisations spend so much money advertising, hyping and interrupting across a multitude

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the-80-20-rule
Guy Arnold

The 80/20 Rule

Most people have heard of the 80/20 rule, but it’s often much easier to understand it than to put it into practice. The key principle

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